In general, we are programmed to believe that people are good and honest. In reality, one's honesty?can be incredibly questionable. Determining if someone is lying to you takes skill and experience- it's not an easy task.?Each investigation is different- the people you interview are different and their tendencies and actions vary when telling a lie. At the post conference portion of the SCCE Compliance and Ethics Institute, Meric Bloch is the Vice President ? Compliance and Corporate Investigations at?Adecco Group North America, gave a tremendously insightful presentation about how to detect deception during investigation interviews.
Here are my notes from the session:
I Can Read You Like a Book: Detecting Deception in Workplace Interviews, presented by Meric Craig Bloch
Meric Bloch has dealt with people lying to kevin mlb jersey him during investigations, and in his career, has conducted over 500 workplace investigations. Always remember that the purpose of any investigation is to find out what happened. Determining statement credible is similar to quality control and getting better facts. Lying is hard, telling the truth is easy.
A word to investigators: don't get so wrapped up in note taking that you can't pay attention to physical indicators. Have a second person in the room who can take notes. Bloch recommends not using an interview script because then you'll be focusing on your own questions rather than kevin mlb jersey focusing on the answers and actions of the interviewee. One sign, even multiple signs of deception, doesn't always make a person a liar. Bloch stresses that all of the indicators mentioned below are simply indicators or "red flags" to look for during investigation interviews. Always judge people's character. Honest people are concerned about their reputation. A liar is more interested in
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